Go GE Capital Customer Service Online

It is possible for you, as a GE Capital accountholder, to get customer service online. It is also possible for you, as a holder of any of the credit cards issued by GE Capital, to get customer service online. In both cases, the website where you can get customer service online is the MySynchrony website. The MySynchrony website is the one which has taken the place of the website that was previously known as the GoGeCapital website. Thus, for the customer service that you’d have gotten at the GoGeCapital website, you need to go to the new MySynchrony website. As you may be aware, the bank’s name changed from GE Capital Bank to Synchrony Bank. The said change has, in turn, led to the transition from GoGeCapital, to the MySynchrony website.

How to access the GoGeCapital customer service page

There are a few simple steps that you need to take, in order to access the MySynchrony website’s customer service page (which has effectively taken the place of the former GoGeCapital customer service page). The first step is that of going to the MySynchrony website. Once you are on the MySynchrony website, scroll to the bottom end of the homepage (or use the ‘CTRL + End’ keyboard combination, to go straight to the bottom end). There, at the bottom, you will find a row of links rendered in green, with items like ‘About Us’, ‘Cardholder Agreements’, and ‘Contact Us’. From those links, click on the ‘Contact Us’ link. Upon doing so, you will be taken to a page where you can find the links to take the pages where you can get various issues addressed. That is also a page where the phone numbers you can call to get various issues addressed are provided.

Ways in which GoGeCapital customer service is offered

GoGeCapital customer service (nowadays known as MySynchrony customer service) is offered in at least a couple of ways. Firstly, you may be able to get the assistance you need online, by clicking on the relevant links from the ‘contact us’ page. Secondly, you may be able to get the assistance you need by calling the various phone numbers, as provided on the MySynchrony website’s ‘contact us’ page.

Groups of people for whom GoGeCapital customer service is available

MySynchrony customer service (which has replaced GoGeCapital customer service) is available for consumers, for businesses and for healthcare providers. Customer service is also available for media and for investors. There is also a provision for general enquiries.

How to access GoGeCapital customer service for a specific issue

Once you are on the ‘contact us’ page on the MySynchrony website, you will notice that there is a vertical menu on the left hand side: with items like ‘For Consumers’, ‘For Businesses’, ‘For Healthcare providers’ and ‘For Investors’. Click on the link for your category from that menu: like, for instance, if you are a consumer, click on the ‘For Consumers’ link. Upon doing so, you will see (in the section towards the middle of the page) the links you can click on, to get the assistance you need. In that section, you will also see the phone numbers you can call, in case you need assistance by phone.

Links to get you going

MySynchrony website’s ‘contact us’ page: